Last Updated: February 23, 2025
At Best eSIM Japan (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our eSIM services.
1. Information We Collect
1.1. Personal Information: When you purchase an eSIM, we may collect your name, email address, phone number, and payment details. 1.2. Device Information: We may collect information about your device, including its model, operating system, and unique device identifier. 1.3. Usage Data: We may collect data regarding your use of our services, such as activation status and data usage.
2. How We Use Your Information
2.1. To process transactions and provide the eSIM service. 2.2. To send order confirmations, technical notifications, and customer support communications. 2.3. To improve our services and enhance customer experience. 2.4. To prevent fraud, ensure security, and comply with legal obligations.
3. How We Share Your Information
3.1. We do not sell, rent, or trade your personal information. 3.2. We may share your information with:
- Payment processors to facilitate transactions.
- Telecommunications partners to activate and manage your eSIM.
- Legal authorities if required by law or necessary for fraud prevention.
4. Data Security
4.1. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. 4.2. While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
5.1. You may request access to, correction of, or deletion of your personal data by contacting us. 5.2. You may opt out of marketing communications at any time. 5.3. Depending on your location, you may have additional rights under applicable data protection laws.
6. Data Retention
6.1. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. 6.2. When no longer needed, we securely delete or anonymize your information.
7. Cookies and Tracking Technologies
7.1. We may use cookies and similar technologies to enhance user experience and analyze website traffic. 7.2. You can manage cookie preferences through your browser settings.
8. Third-Party Links
8.1. Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children’s Privacy
9.1. Our services are not intended for children under 13, and we do not knowingly collect personal data from them.
10. Changes to This Privacy Policy
10.1. We may update this Privacy Policy from time to time. The latest version will be posted on our website.
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.